It can be expected that a city’s culture penetrates into organizational cultures. Unfortunately, this means that a local dysfunctional culture can give rise to, or intensify, the dysfunctional culture of a company. Where the company operates the local buses, the dysfunction can be seen on a daily basis among those drivers who have been infected. Because of the extent to which those drivers have contact with the public, the pathology can spread as a result. At the very least, the inappropriate conduct (and its underlying attitude and emotions) can make life much less enjoyable for a sizable number of local residents, thus rendering them more susceptible to the pathogen itself.
The full essay is at “Local Culture as a Silent Enabler of Aggressive Organizational Cultures”